Exhibitor Resource Center

All EXHIBITORS, regardless of booth size or type, and EACs must submit a valid Certificate of Insurance. COIs must include the coverages and designations outlined for each show. Proof of insurance must be submitted at least 30 days prior to show open. 

Exhibitors shall, at its own expense, secure and maintain for the entire duration of the Event (move-in through move-out), the insurance listed below. All such insurance shall be primary of any other valid and collectible insurance of Client and shall be written on an occurrence basis. Claims made policies are not acceptable and do not constitute compliance with Client’s obligations under this Condition.

1. Workers’ compensation and employer’s liability insurance complying with the laws of the state in which the Event is being held;
2. Comprehensive General Liability insurance with limits not less than $1,000,000 each occurrence, $2,000,000 aggregate, combined single limit for bodily injury and property damage, including coverage for personal injury, contractual, and operation of mobile equipment, products and liquor liability (if applicable); and
3. Automobile Liability insurance (required if bringing automobiles into the Venue) with limits not less than $500,000 each occurrence combined single limit for bodily injury and property damage, including coverage for owned, non-owned and hired vehicles, including loading and unloading operators.

The Client’s Comprehensive General Liability and Automobile Liability insurance policies shall name as additional insureds: (i) Organizer and each of its direct and indirect subsidiaries and other affiliates and (ii) the Venue. If requested, copies of additional insured endorsements, primary coverage endorsements and complete copies of policies, satisfactory to Organizer, shall be promptly furnished to Organizer. Certified copies of the Certificates of Insurance or policies shall provide that they may not be cancelled without 30 days’ advance written notice to Organizer. The Client shall obtain a waiver of subrogation from the carrier of each policy described above and the carrier of each other policy that provides fire, explosion or any other risk coverage insuring the Client’s property, in each case releasing in full such carrier’s subrogation rights.

Certificate of Insurance forms must be submitted to Organizer by all international exhibitors, exhibitors with complex booth structures (defined as multi-story or displays with a canopy/ceiling) and exhibitors hosting attendee interactive demonstrations.

Your COI must include the following:

• Producer: Exhibitors Insurance company & their address:
• Insured: The exhibitor & their address:
• Contact info
• Insurer(s) affording coverage: See requirements above
• Type of Insurance
• Policy number
• Effective Dates: September 18-24, 2026
• Limits
• Description of Operations/ Locations/ Vehicles: 
• Additionally Insured: Must include Informa Media, Aviation Week Network, Kingsmen Creatives Ltd, Singapore EXPO and Convention Centre, Singapore EXPO, Constellar Venues Ptd their agents, directors, and employees.
• Certificate holder / address of certificate holder: Informa Media - 605 3rd Avenue, NY, NY 10158
• Authorized Representative Signature

The Certificate of Insurance can be submitted via the Exhibitor Insurance Form, or sent directly to  [email protected].  

If you need to purchase insurance, click this link and search "MRO Asia": https://www.exhibitorinsurance.com/pub/srch/?e=MROA2025

As the official service contractor, TWI is the exclusive provider of freight services. This includes:

• Unloading your exhibit material
• Storing in advance at the warehouse
• Delivering to the booth
• Handling empty containers to and from storage
• Removing material from the booth for outbound carriers

SHIPPING INSTRUCTIONS & DEADLINES

Please download the TWI information packet from the ERC to make shipping/freight arrangements.

All shipments must be sent on a “freight prepaid” basis. A 5% outlay commission will be charged on all “freight collect” consignments. 

You will find a list of TWI’s network of worldwide preferred agents for MRO Asia-Pacific 2026 in the ERC. If you are shipping from a country that is not listed, please contact APT Showfreight Singapore for information of the recommended partner in your area.

PRE-ADVISE 

Please email advance copies of the Airway Bill / Express  Release Bill of Lading, invoice, and pre-alert to: 

• Abdul Ghani (Mr) [email protected] & Kaylie Sheffield [email protected].

Please note that using a consolidator may delay customs clearance and delivery.  Any deconsolidation charges will be passed on to you at cost plus 5%.

LABELS

Each crate should be appropriately labeled on each side. Do not label the top of your container as items may be stacked.

COMMERCIAL INVOICE/PACKING LIST

Please prepare the invoice/packing list with the following details: 

• Commercial invoices and packing lists can be combined on one document if they list quantity, description, value of each item, weight and dimensions of each package.
• Your company’s Federal Employer Identification Number and any applicable license numbers.
• Complete, precise, simple and non-technical description of all items should be listed on the invoice with HTS codes.

Electronic copy of each commercial invoice should be sent to TWI Operations: Kaylie Sheffield [email protected] and our on-site partner APT Showfreight – Abdul Ghani (Mr) [email protected] by the document deadline dates listed in the TWI packet in the Exhibitor Resource Center.

PACKING

In order to minimize damage to the goods you will be shipping, please ensure if at all possible that your shipment is skidded before it leaves your facility. It must be packed in separate boxes and individually labeled. Contact your TWI representative for further details.

Due to multiple handling of freight cases TWI urges exhibitors to use strong wooden cases. Bolted returnable types of cases that offer protection from the elements are ideal. If your cases are secured with a lock or combination please provide the key or combination at time of tender for Customs access if necessary.

SHIPMENTS CONTAINING BATTERIES

Please contact your TWI Representative as soon as possible if you are shipping batteries, or your equipment contains batteries of any kind (including laptops/tablets), so that we may inform you whether IATA packaging and labeling requirements pertain to your shipment.

We have provided labels if they are needed. These labels must have the telephone number of a person knowledgeable about the shipment. It is not required to be monitored at all times that the package is in transit. It is acceptable for the number to be monitored during the company’s normal business hours in order to provide product-specific information relative to the shipment. This cannot be a toll-free number.

To assist you with your shipment please contact:  

APT Showfreight
Abdul Ghani (Mr) 
Abdul Ghani (Mr)@aptshowfreight.com  
+65 64998979 

TWI GROUP 
Kaylie Sheffield
[email protected]  
+1-702-691-9000

Exhibitors are required to appoint competent contractors who are appropriately health and safety trained to perform work, erect, and dismantle their stands.

Show management reserves the right to remove from the premises any persons who do not comply with show management or venue health and safety requirements, or who put themselves or others at risk. Show management similarly reserve the right to remove any equipment or material from a venue that, in the opinion of Show Management, is dangerous when used in the way intended.

• Download the complete safety Safety Guidelines

We aim for all of our events to be run in an environmentally and socially responsible way whilst seeking to inspire sustainable development in our markets. We do this not only because more than 80% of our attendees tell us that they care that our events are run in a responsible manner, but because it is the right thing to do for our customers, colleagues, and the communities we serve.

Better Stands

The Better Stands program aims to unite and encourage exhibitors, along with their appointed contractors, to move towards reusable stands, in place of disposable ones. 

A disposable stand (booth) is a space only (raw space) build that is used only once at a single event and is then disposed of post-show. By moving away from the use of disposable stands we will improve the ease, safety and sustainability of the exhibitor experience at events.

The Better Stands program is split into three key stages, Bronze, Silver and Gold, facilitating a gradual transition for exhibitors and contractors. Each phase of the program tackles a successively harder aspect of the stand to make reusable. We would like you to join us moving towards the future of events to help facilitate fewer building hours and more predictable timings and reduce costs including waste bills.

To make your commitment to Better Stands and contribute to a more sustainable event:

Familiarize yourself with the Better Stands framework found here: https://mroasia.aviationweek.com/en/exhibition/better-stands.html

Share these guidelines with your contractor before they begin designing your stand and ask for options from them to meet different levels

We encourage everyone to work towards a Bronze level. This means that the stand structure and walls, platform or raised flooring, furniture, equipment and lighting are all reused. Doing this usually eliminates most of the waste and takes a big step towards reusability without compromising on cost or stand design.

Ensure that the submitted stand design clearly communicates how you will meet the Better Stands guidelines

Please download the Better Stands Brochure and the Better stands contractor brochure.

If you require any further information or guidance on the Better Stands program, please contact our customer service department [email protected]

We are here to support you reach a bronze level booth!