MRO Asia-Pacific is part of the Informa Markets Division of Informa PLC

Informa
Informa
Conference: Sept. 24-26, 2024
Exhibition: Sept. 25-26, 2024

Exhibitor Resource Center

Welcome to the MRO Asia-Pacific Exhibitor Resource Center:

Please make sure to download and refer to the Exhibitor Manual (coming soon).

If you need assistance or have questions, please contact:

Allison Gold
Senior Events Manager

T: +1.718.501.7675
E: [email protected]


Event dates: 24-26 September 2024
Location: Singapore Expo Convention and Exhibition Centre
Hall: 3 & 4A
Conference: Max Atria
Registration: Hall 4A

The primary suppliers/vendors for this event are:

Kingsmen — Kingsmen is the general services contractor and will provide:

  • Shell Scheme Questions
  • AV
  • Cleaning
  • Electric
  • Nameboards
  • Floor Coverings
  • Furniture Rental
  • Rigging
  • Forms are available in the right column of this page

The Singapore Expo Convention & Exhibition Centre offers:

  • Parking
  • Internet
  • Catering
  • Hosts/Hostesses/Models

TWI

  • Material Handling
  • Empty Containers
  • Forklift Rental

Event Schedule

Exhibitor Move-in:



SUNDAY, 22ND SEPTEMBER 12:00 – 21:00 (36m2 or larger only)
Raw Space booths 36m2 or larger booths can request permission for access on SUNDAY, SEPTEMBER 22, 2024 from 12:00 hrs. onwards. Contact Allison Gold, [email protected], +1.718.501.7675
MONDAY, 23RD SEPTEMBER 09:00 – 21:00 18sqm raw and shell scheme booths
TUESDAY, 24TH SEPTEMBER 09:00 – 21:00 All Exhibitors (raw and shell)

Exhibitor Hours for Show Days

WEDNESDAY, 25TH SEPTEMBER  08:00 - 17:30
THURSDAY, 26TH SEPTEMBER 08:00 – 15:00

The exhibition will be open for visitors

WEDNESDAY, 25TH SEPTEMBER  10:30 - 17:30
THURSDAY, 26TH SEPTEMBER 09:30 – 15:00

MRO Asia-Pacific Conference Hours

MONDAY, 23RD SEPTEMBER 14:00 – 18:00 Peridot 201-203
TUESDAY, 24TH SEPTEMBER 08:00 - 17:00 Peridot 201-203 – Conference
WEDNESDAY, 25TH SEPTEMBER  08:00 – 13:00 Peridot 201-203 -- Conference

Registration Hours 

(Registration will take place inside Hall 4A)

TUESDAY, 24TH SEPTEMBER 08:00 – 17:00
WEDNESDAY, 25TH SEPTEMBER  08:00 – 17:30
THURSDAY, 26TH SEPTEMBER 08:00 – 15:00

Exhibitor Breakdown

THURSDAY 27TH SEPTEMBER 15:00 - 20:00

General Contact

For all enquiries relating to exhibitor space, stand bookings, technical requirements, pricing details and general information on Singapore, please contact:

Allison Gold
Senior Events Manager

T: +1.718.501.7675
E: [email protected]

Supplier

Services

Order Deadline

Kingsmen
Kingsmen Creative Centre,
3 Changi South Lane,
Singapore 486118
Tel: (65) 6880 0450 
Fax : (65) 6880 0468
Attn: Ms Kelly Ng
Email: [email protected]
  • Shell Scheme
  • Questions
  • Electric
  • Nameboards
  • Floor Coverings
  • Furniture Rental
  • Rigging
  • AV
  • Cleaning
5 August 2024
Booth Plans/Design Approval
Submit Booth Plans
All island and/or raw-space booths must submit their design to
Allison Gold at [email protected] or  https://fs2.formsite.com/AW-Events/cmclzsyrpr/index
5 August 2024
Exhibitor Insurance
https://fs2.formsite.com/AW-Events/fl1acd86f9/index
If you need to purchase insurance: https://www.exhibitorinsurance.com/pub/cnt/

5 August 2024
Exhibitor Appointed Contractors
https://fs2.formsite.com/AW-Events/form58/index

5 August 2024
EAC Insurance
[email protected]
https://fs2.formsite.com/AW-Events/fl1acd86f9/index
5 August 2024
Freight/Shipping
Showfreight
APT Showfreight (S) Pte Ltd
10 Bukit Batok Crescent,
The Spire
#08-05, Singapore 658079 
Attn: Mr Joe Tan 
Tel: (65) 6499 8975  
Email: [email protected]
  • Material Handling
  • Empty Containers
  • Forklift Rental
See Freight Section for Deadlines
Freight/Shipping
TWI
Jennifer Padilla
Senior Operations Specialist
 TWI Group Inc
Email:  [email protected]
  • Freight/Shipping
See Section for Deadlines
Catering
  • If you require any customized F&B arrangements,  please contact  [email protected] or call +65 6403 2532 / +65 6403 2160. 
  • For basic catering items, online ordering will be available 6 weeks prior to the event opening.
Menus available 6 weeks prior to show open
Hard-wire Internet for Exhibitors
StarHub Ltd
Expo Business Centre
Email: [email protected] 
  • Hard Wired Lines
Order form
Wireless Internet for Exhibitors

Ordering available 6 weeks prior to show open
Lead Retrieval
Capture Technologies
P: 973.890.7600 ext. 117
E: [email protected]
https://orders.ct.events/collections/mro-asia-pacific-2024

EXHIBITORS

Visit https://mroasia.aviationweek.com/en/register/exhibitor-registration.html to register your team. Exhibitors who would like to attend conference sessions may also purchase discounted conference badges by choosing Exhibitor Badge with Conference Access. You will need a promotion code to receive your discount, please contact Anita Joyce Wright to get the code at +1.718.730.3192 or [email protected].

Booth personnel is unlimited at MRO events.

CONTRACTORS

All contractors, suppliers, and vendors are required to complete the EAC form https://fs2.formsite.com/AW-Events/form58/index

Upon arrival at the convention center, Kingsmen will provide bracelets to all contractors that have completed the EAC forms.

EXHIBITOR SERVICES

Catering/Receptions

SingEx Venues maintains the exclusive right to provide all food and beverage at MRO Asia-Pacific. All food and beverages, including water, must be purchased from the venue.

Show Management requests that all alcoholic beverages be served after 1 pm and must take place in the exhibition hall only. No alcoholic beverages can be removed from the exhibition and all receptions must end by the time the exhibition hall closes for the day. No receptions are permitted after official exhibition hours.

Online ordering for basic catering will be available 6 weeks prior to the event. If you require any customized F&B arrangements, please contact [email protected] or call +65 6403 2532 / +65 6403 2160.

INTERNET

Wired Internet 

Wired internet is available from Starhub. 

Wireless Internet 

Premium wifi is available to exhibitors and can be ordered via the online portal. (opening 6 weeks prior to show open)

Premium Wi-Fi Service​​​ 

If you require bandwidth beyond the complimentary WI-FI service, please buy the premium service: 

Please Note: 

  • Each voucher code is tagged to a single device 
  • Each voucher is good for the duration for which it has been purchased 
  • Please note that there will be no refunds 
  • Customized Wireless Service 
    On demand, we can provide tailored WI-FI services to suit the specific needs of your event. 
  • Events that require large bandwidth/density e.g., Hackathons, Gaming 
  • Higher Bandwidth Video live streaming 
  • Heavy File Downloading (e.g., 100 MB files) 
  • Support for special requirements like live streaming, multi-device connectivity and access to robotic devices, digital kiosks etc. 
  • Special product demos requiring connectivity to your cloud 
  • Events needing ad-hoc services (ex. Additional APs, run additional cables, open application ports, etc.) due to backend requirements and cabling needs inside the halls 
  • Please contact [email protected] to request a quote for customized Wireless for your booth. A member of the Exhibitor Services team will be in touch with you. 

AISLE CARPET

Aisle carpet will be red.

SHELL SCHEME STANDS

Fascia

The fascia board will be erected across the front side of your stand as per diagram above. Exact wording of your company name is to be supplied on Form 1.

Flooring

Basic grey needle punch carpet is provided for all shell scheme booths. No change of colour is allowed. Aisle carpet is red colour.

Walling

All walls are white laminated panels of 1m width and 2.5m height each. You are not allowed to make alterations to the structure of your stand or remove any integral parts from it. Any damages caused to the panel(s) will be charged to you.

Furniture

1 no wastepaper basket will be provided. Please use Form 3 if you require additional furniture.

Lighting

2 nos fluorescent light will be provided (mounted behind fascia). Please use Form 2 if you require additional lighting.

Power socket

1 no 13amp/230v single-phase will be provided. Please use Form 2 for additional requirement.

IMPORTANT! All lighting connection & electrical outlets Must be ordered from the official contractor using Form 2. Exhibitors using ‘pop-up’ display stand with fitted lights Must Order lighting connection using the same form

RAW SPACE STANDS

You will be expected to produce a professionally built custom stand with a high level of finish and safety compliance and one that is in line with the high-quality, professional nature of the event. Please note space only stands do not receive carpet, walls or electrics.

All Island and/or raw-space booths must submit their designs using this link:

https://fs2.formsite.com/AW-Events/cmclzsyrpr/index or emailed to Allison Gold at [email protected].

The deadline for stand design submissions is 5 August 2024.

DISPLAY RULES

All EXHIBITORS, regardless of booth size or type, and EACs must submit a valid Certificate of Insurance. COIs must include the coverages and designations outlined for each show. Proof of insurance must be submitted at least 30 days prior to show open. 

Exhibitors shall, at its own expense, secure and maintain for the entire duration of the Event (move-in through move-out), the insurance listed below. All such insurance shall be primary of any other valid and collectible insurance of Client and shall be written on an occurrence basis. Claims made policies are not acceptable and do not constitute compliance with Client’s obligations under this Condition.

  1.  
    1. Workers’ compensation and employer’s liability insurance complying with the laws of the state in which the Event is being held;
    2. Comprehensive General Liability insurance with limits not less than $1,000,000 each occurrence, $2,000,000 aggregate, combined single limit for bodily injury and property damage, including coverage for personal injury, contractual, and operation of mobile equipment, products and liquor liability (if applicable); and
    3. Automobile Liability insurance (required if bringing automobiles into the Venue) with limits not less than $500,000 each occurrence combined single limit for bodily injury and property damage, including coverage for owned, non-owned and hired vehicles, including loading and unloading operators.

The Client’s Comprehensive General Liability and Automobile Liability insurance policies shall name as additional insureds: (i) Organizer and each of its direct and indirect subsidiaries and other affiliates and (ii) the Venue. If requested, copies of additional insured endorsements, primary coverage endorsements and complete copies of policies, satisfactory to Organizer, shall be promptly furnished to Organizer. Certified copies of the Certificates of Insurance or policies shall provide that they may not be cancelled without 30 days’ advance written notice to Organizer. The Client shall obtain a waiver of subrogation from the carrier of each policy described above and the carrier of each other policy that provides fire, explosion or any other risk coverage insuring the Client’s property, in each case releasing in full such carrier’s subrogation rights.

Certificate of Insurance forms must be submitted to Organizer by all international exhibitors, exhibitors with complex booth structures (defined as multi-story or displays with a canopy/ceiling) and exhibitors hosting attendee interactive demonstrations.

Your COI must include the following:

  • Producer: Exhibitors Insurance company & their address:
  • Insured: The exhibitor & their address:
  • Contact info
  • Insurer(s) affording coverage: See requirements above
  • Type of Insurance
  • Policy number
  • Effective Dates: September 21-28, 2024
  • Limits
  • Description of Operations/ Locations/ Vehicles: Additionally Insured: Must include Informa Media, Aviation Week Network, Kingsmen Creatives Ltd, Singapore EXPO and Convention Centre, Singapore EXPO, Constellar Venues Ptd their agents, directors, and employees.
  • Certificate holder / address of certificate holder: Informa Media - 605 3rd Avenue, NY, NY 10158
  • Authorized Representative Signature

The Certificate of Insurance can be submitted via the Exhibitor Insurance Form, or sent directly to  [email protected].  

If you need to purchase insurance: https://www.exhibitorinsurance.com/pub/cnt/

Without careful planning, shipping everything from brochures to booths can be a difficult and costly process.  

As the official service contractor, TWI is the exclusive provider of freight services. This includes: 

  • Material handling includes unloading your exhibit material 
  • Storing in advance at the warehouse 
  • Delivering to the booth 
  • Handling empty containers to and from storage 
  • Removing material from the booth for outbound carriers 

Please download the appropriate TWI information packet from the ERC to make shipping/freight arrangements. 

All shipments must be sent on a “freight prepaid” basis. A 5% outlay commission will be charged on all “freight collect” consignments.  

COURIER CONSIGNMENT 

All duties and taxes for courier consignments must be paid by sender PRIOR export. Pre-alert which includes a copy of the airway bill, commercial invoice, name of the exhibition and your contact details must be sent to us prior export. Freight and other relevant charges paid by us on behalf of exhibitor will be subject to a 10% outlay fee.  

PRE-ADVISE  

Please email advance copies of the Airway Bill / Express  Release Bill of Lading, invoice, and pre-alert to Mr. Joe Tan [email protected] & Jennifer Padilla - [email protected].

Please note that using a consolidator may delay customs clearance and delivery.  Any deconsolidation charges will be passed on to you at cost plus 5%. 

Labels 

Each crate should be appropriately labeled on each side. Do not label the top of your container as items may be stacked. 

Commercial Invoice/Packing List 

Please prepare the invoice/packing list with the following details:  

TWI has provided country specific commercial invoices for your use. 

Commercial invoices and packing lists can be combined on one document if they list quantity, description, value of each item, weight and dimensions of each package. 

Your company’s Federal Employer Identification Number and any applicable license numbers. 

Complete, precise, simple and non-technical description of all items should be listed on the invoice with HTS codes. 

Electronic copy of each commercial invoice should be sent to TWI Operations: Jennifer Padilla - [email protected].and our on-site partner APT Showfreight – Mr. Joe Tan – [email protected] by the document deadline dates. 

For U.S. exhibitors, Temporary and permanent goods must be packed separately with separate invoices. Harmonized Tariff Schedule (HTS) codes are used for commodity classifications for customs’ purposes. They are mandatory for each item. Please use this link to find the appropriate code for your item. Harmonized Tariff Website

PACKING 

In order to minimize damage to the goods you will be shipping, please ensure if at all possible that your shipment is skidded before it leaves your facility. It must be packed in separate boxes and individually labeled. Contact your TWI representative for further details. 

Due to multiple handling of freight cases TWI urges exhibitors to use strong wooden cases. Bolted returnable types of cases that offer protection from the elements are ideal. If your cases are secured with a lock or combination please provide the key or combination at time of tender for Customs access if necessary. 

SHIPMENTS CONTAINING BATTERIES 

Please contact your TWI Representative as soon as possible if you are shipping batteries, or your equipment contains batteries of any kind (including laptops/tablets), so that we may inform you whether IATA packaging and labeling requirements pertain to your shipment. 

We have provided labels if they are needed. These labels must have the telephone number of a person knowledgeable about the shipment. It is not required to be monitored at all times that the package is in transit. It is acceptable for the number to be monitored during the company’s normal business hours in order to provide product-specific information relative to the shipment. This cannot be a toll-free number. 

FREIGHT DEADLINES: SHIPPING TO SINGAPORE

Latest Arrival Dates: 

 

 

WorldWide 
Air- Singapore -SIN 
Document Deadline  
04 September 2024 

Latest Arrival 
11-13  September 2024 
All shipments must be sent on a “freight prepaid” basis. A 5% outlay commission will be  charged on all “freight collect” consignments.  
CONSIGNEE (AIRFREIGHT)  
APT Showfreight (S) Pte Ltd 
10 Bukit Batok Crescent, The Spire 
#08-05, Singapore 658079  
For: MRO Asia-Pacific 2024 
Contact: Mr. Joe Tan  
Tel: (65) 64998975   
For: MRO Asia-Pacific 2024 
NOTIFY PARTY   
ASPAC Aircargo Services Pte Ltd  
Attention: Import Dept.  
Tel: +65 65425266 
USA/Canada 
Air- Singapore -SIN 
Coming Soon.
Worldwide 
Sea Freight – LCL/FCL - SIN 
Document Deadline  
28 August 2024 
 
Latest Arrival 
04-06 September 2024 
CONSIGNEE (SEAFREIGHT)  
APT Showfreight (S) Pte Ltd 
10 Bukit Batok Crescent, The Spire 
#08-05, Singapore 658079  
For: MRO Asia-Pacific 2024 
Contact: Mr. Joe Tan  
Tel: (65) 64998975   
For: MRO Asia-Pacific 2024 
NOTIFY PARTY   
"Same as Above" 
Courier Consignment  Document Deadline  
28 August 2024
 
Latest Arrival 
11-13 September 2024 
Freight and other relevant charges paid by us on behalf of exhibitor will be subject to a 10% outlay fee.  
CONSIGNEE   
APT Showfreight (S) Pte Ltd 
10 Bukit Batok Crescent, The Spire 
#08-05, Singapore 658079  
For: MRO Asia-Pacific 2024 
Contact: Mr. Joe Tan  
Tel: (65) 64998975   
For: MRO Asia-Pacific 2024    

CONTACTS 

To assist you with your shipment please contact:  

APT Showfreight 
Mr. Joe Tan – [email protected]   
+(65) 6499 8975

TWI GROUP  
Tyler Hunt– [email protected] 
Tel:  +1-702-691-9000 

SUSTAINABILITY AT INFORMA

We aim for all of our events to be run in an environmentally and socially responsible way whilst seeking to inspire sustainable development in our markets. We do this not only because more than 80% of our attendees tell us that they care that our events are run in a responsible manner, but because it is the right thing to do for our customers, colleagues, and the communities we serve.

Better Stands

The Better Stands program aims to unite and encourage exhibitors, along with their appointed contractors, to move towards reusable stands, in place of disposable ones. 

A disposable stand (booth) is a space only (raw space) build that is used only once at a single event and is then disposed of post-show. 

By moving away from the use of disposable stands we will improve the ease, safety and sustainability of the exhibitor experience at events.

The Better Stands program is split into three key stages, Bronze, Silver and Gold, facilitating a gradual transition for exhibitors and contractors. Each phase of the program tackles a successively harder aspect of the stand to make reusable. 

We would like you to join us moving towards the future of events. 

  • Fewer building hours and more predictable timings
  • Reduce costs including waste bills

To make your commitment to Better Stands and contribute to a more sustainable event:

Familiarize yourself with the Better Stands framework found below 

Share these guidelines with your contractor before they begin designing your stand and ask for options from them to meet different levels

We encourage everyone to work towards a Bronze level. This means that the stand structure and walls, platform or raised flooring, furniture, equipment and lighting are all reused. Doing this usually eliminates most of the waste and takes a big step towards reusability without compromising on cost or stand design.

Ensure that the submitted stand design clearly communicates how you will meet the Better Stands guidelines

Please download the Better Stands Brochure and the Better stands contractor brochure.

If you require any further information or guidance on the Better Stands program, please contact our customer service department

FORMS & DOCUMENTS

FREIGHT AND SHIPPING

EXHIBITOR SERVICES

LEAD RETRIEVAL

STANDS & STAND BUILDING

EVENT POLICIES

  • Exhibitor Terms and Conditions
    Coming soon
  • Sample Certificate of Insurance
    Coming soon