September 24-26, 2019
Singapore Expo Convention and Exhibition Centre

Exhibitor Resource Center

Thank you for exhibiting at MRO Asia-Pacific 2019 at the Singapore Expo Convention and Exhibition Centre, Singapore. We look forward to helping exhibitors, attendees, contractors, stand builders navigate through the show.

Exhibitor Manual

In it you will find the answers to all your questions and it will provide you with important information about how to navigate getting your booth and materials to the show.

Kingsmen Services packet

Please download the Kingsmen Services Packet to Order:

  • Fascia Name – shell scheme package
  • Electrical Services
  • Furniture Rental
  • AV Equipment Rental
  • Graphics Production
  • Cleaning Service
  • Service Location Plan


The primary suppliers/vendors for this event are:

1. Kingsmen — Kingsmen is the general services contractor and will provide:

  • Shell Scheme Questions
  • AV
  • Cleaning
  • Electric
  • Nameboards
  • Floor Coverings
  • Furniture Rental
  • Rigging

2. The Singapore Expo Convention & Exhibition Centre offers:

  • Parking
  • Internet
  • Catering
  • Hosts/Hostesses/Models

3. TWI

  • Material Handling
  • Empty Containers
  • Forklift Rental


You will find all of the necessary forms and general information to complete your exhibition experience. If you cannot find information in the ERC, please contact:

Allison Gold
Senior Manager, Events

Anita Joyce Wright
Associate Manager Events

Thank you again for exhibiting. We look forward to helping you in any way we can.


Exhibitor Move-in:

Monday, 23rd September

12:00 – 21:00

(36m2 or larger only)

Raw Space booths 36m2 or larger booths can request permission for access on Monday, 23RD SEPTEMBER, 2019 from 12:00 hrs. onwards. Contact Ms. Karen Ng at : (65) 6880 0085 or

Tuesday, 24th September

09:00 – 9:00

All Exhibitors (raw and shell)

The exhibition will be open for visitors


Wednesday, 25th September 

10:30 - 17:30

Thursday, 26th September 

09:30 – 15:00

Conference Hours


Tuesday, 24th September

14:00 - 17:30

Wednesday, 25th September 

09:00 - 15:00

Thursday, 26th September 

09:30 - 13:00

Registration Hours 

(Registration will take place inside Hall 3)


Tuesday, 24th September

08:00 – 17:00

Wednesday, 25th September 

08:00 – 17:30

Thursday, 26th September 

08:00 – 15:00

Exhibitor Breakdown


Thursday, 26th September 

15:00 - 20:00

Badges will not be mailed. Badges and event materials can be collected in the registration area inside Hall 3. 

During set-up, exhibitors and contractors will need bracelets to enter the hall. These can be picked up from Security.

Shell Scheme Stands

Fascia The fascia board will be erected across the front side of your stand as per diagram above. Exact wording of your company name is to be supplied on Form 1.

Flooring Basic grey needle punch carpet is provided for all shell scheme booths. No change of colour is allowed. Aisle carpet is red colour.

Walling All walls are white laminated panels of 1m width and 2.5m height each. You are not allowed to make alterations to the structure of your stand or remove any integral parts from it. Any damages caused to the panel(s) will be charged to you.

Furniture 1 no wastepaper basket will be provided. Please use Form 3 if you require additional furniture.

Lighting 2 no fluorescent light will be provided (mounted behind fascia). Please use Form 2 if you require additional lighting.

Power socket 1 no 13amp/230v single-phase will be provided. Please use Form 2 for additional requirement.

IMPORTANT! All lighting connection & electrical outlets Must be ordered from the official contractor using Form 2. Exhibitors using 'pop-up' display stand with fitted lights Must Order lighting connection using the same form

Raw Space Stands

You will be expected to produce a professionally built custom stand with a high level of finish and safety compliance and one that is in line with the high-quality, professional nature of the event. Please note space only stands do not receive carpet, walls or electrics.

All Island and/or raw-space booths must submit their designs using this link or by or email to Allison Gold at

Please download the Display rules

The deadline for stand design submissions is August 23, 2019.

  • Designs must include all elevations including those of hanging signs. Plans submitted without elevations, will not be accepted.
  • Submission of information should be in the form of drawings and calculations, not photographs or rough sketches, as it is not possible to assess the structure without details of the stand.
  • Drawings should contain enough detail to show exactly how the stand will be constructed including baseplates, joint construction support details etc.
  • Calculations are to prove that the stand is stable and capable of supporting the loads of anything which will be supported i.e.: lights, speakers plasma screens etc. A nominal load should be applied for wind (0.15 kN/m2) although this appears not to apply in the halls stands have been affected by doors being open. A calculation should also be carried out for overturning this assumed to be the impact of a person (0.75 kN) at a height of 1.5m above the ground.
  • No fixing is allowed into the hall floor at these venues, other means of securing the stands need to be considered.

Failure to submit your designs may result in an inability to exhibit. Plans may be submitted using this link:

Submit Designs


Exhibitor is required to carry property and liability insurance in amounts sufficient to cover any losses or liabilities exhibitor may incur in connection with the Show, including without limitation, due to damage or loss to exhibitor's property or injury to the person and/or property of others. Notwithstanding the foregoing and except as otherwise provided in the Exhibitor Resource Center, at all times that exhibitor has access to the Show grounds, exhibitor shall maintain at a minimum the following insurance from an insurance company rated B+ or above by A.M. Best Company (or equivalent insurance rating agency):

General commercial liability insurance, including contractual liability and advertising injury coverage, with a minimum liability limit of not less than $1,000,000 combined single limit per occurrence and $2,000,000 aggregate.

Exhibitor's policy should add Informa Media, Inc. and Informa Business Media, Inc. and their respective affiliates, the applicable Show facility, and/or any other official exhibitor service contractor as additional insureds.

By executing the Agreement, exhibitor represents and warrants that it has all such insurance in effect and that it shall maintain all such insurance at least through exhibitor's occupancy of the exhibit space and the Show facility. If requested by Show Management, exhibitor shall provide a certificate of insurance evidencing the required coverage.

The Certificate of Insurance can be submitted via the EAC form, or sent directly to


Exhibitor Terms and Conditions


Catering/Food and beverage policy

  • Coming soon

As the official service contractor, TWI is the exclusive provider of freight services. This includes:

  • Material handling includes unloading your exhibit material
  • Storing in advance at the warehouse
  • Delivering to the booth
  • Handling empty containers to and from storage
  • Removing material from the booth for outbound carriers

Please download the TWI information packet from the ERC to make shipping/freight arrangements.

ALL consignments must be sent on a freight prepaid basis:


Each crate should be appropriately labeled on each side. Do not label the top of your container as items may be stacked.

Freight Deadlines

Shipping to Singapore

Latest Arrival Dates:



Air- Singapore -SIN

Document Deadline:
02 September

Latest Arrival:
09-11 September

All shipments must be sent on a "freight prepaid" basis. A 5% outlay commission will be charged on all "freight collect" consignments

APT Showfreight (S) Pte Ltd
10 Bukit Batok Crescent
#05-05, The Spire
Singapore 658097
Contact: Suhhailah
Tel: 64998979
For: MRO Asia 2019

ASPAC Aircargo Services Pte Ltd
Attention: Bernard
Tel: +65 65425266

Air- Singapore -SIN

Latest Arrival:
27 August

Sea Freight – LCL/FCL - SIN

Document Deadline:
28 August

Latest Arrival:
04-06 September

APT Showfreight (S) Pte Ltd 10 Bukit Batok Crescent #05-05, The Spire Singapore 658097
Contact: Suhhailah
Tel: 64998979
For: MRO Asia 2019

APT Showfreight
10 Bukit Batok Crescent
#05-05, The Spire
Singapore 658097


Please email advance copies of the Airway Bill / Express Release Bill of Lading, invoice, and pre-alert to TWI Operations: Andrea Latchman - and our on-site partners at APT Showfreight &

Please note that using a consolidator may delay customs clearance and delivery. Any deconsolidation charges will be passed on to you at cost plus 5%.


APT Show Freight
Binte Kadir Sultan Suhhailah – email : and telephone
+(65) 64998979 & Danny Khor -

Sales Department –
Tel: +1-702-691-9000